// SpeakSoft.Travel: Voice-Enabled Automation
SpeakSoft.Travel offers customizable front-end voice solutions for medium to large enterprise travel, tourism providers and telephone carriers as travel contents revenue-generating plugin for directory assistance channel, similar to U.S. 411 infrastructure. SpeakSoft.Travel is an automated voice-enabled booking platform, payment processing, pre-trip and post-trip contact center, on top of any GDS or non-GDS travel and tourism data via API to API web services integration.
In today's competitive environment, travel and tourism businesses are investing in voice technologies that not only improve customer service but also provide the greatest possible returns through operational cost reduction and increased sales.
SpeakSoft.Travel Automated Self-Service Applications:
1. Voice-Enabled Booking Platform
2. Super Intelligent Self-Service IVR Contact Center
3. Directory & Information Assistance
Businesses investing in speech solutions to improve customer service, reduce costs, and increase top-line revenues are a rapidly growing market. Your company can now automate a large percentage of calls with a high degree of success previously handled exclusively by live agents with SpeakSoft.Travel.
Implementing and deploying a well-designed speech solution can be a complex and difficult endeavor. SpeakSoft.Travel makes it easy by providing a seamless integration with your company. We utilize a combination of in-depth speech and voice user interface design experience personalized to specific business requirements allowing an additional conduit for existing inventory. We are focused on providing speech applications that deliver a superior caller experience and recurring revenue stream for the enterprise.
SpeakSoft.Travel is a cutting edge voice software company. At the core, its voice-based Transaction Enabled Information System™ (TEIS™) leverages powerful patent-pending technologies. TEIS™ is a robust Interactive Voice Response (IVR) VoiceShopping™ and VoiceComparison™ Shopping experience across multiple product verticals in real time. The company is building an ecosystem of partners and sponsors to offer a best in class voice enabled travel and tourism commerce system for service providers and consumers.
SpeakSoft.Travel’s Voice User Interface (VUI) is providing a new customer experience for shopping and comparing costs on your phone. We understand the busy lifestyle of today’s consumers and the need to get the best for less in today’s economy. In order for phones to be truly ubiquitous, the consumer wants to speak into the phone versus pecking away at the keypad or touch-screen. Content relevant information with purchase abilities is now as easy as opening your cell phone and/or dialing 411 directory assistance.
SpeakSoft.Travel’s patent-pending call paths are designed exclusively for targeted transactions of content relevant information directly relating to the callers needs while supporting loyalty programs of exclusive partners. Highly relevant personalization strategies will add value by customizing the call, increasing automation, and providing increased customer satisfaction. Speech-recognition technology has made great strides recently allowing SpeakSoft.Travel to emerge with best in class voice application software providing telephone carriers, content providers, and the end consumer a winning formula.
___________________________________________________________________________________________
Talk To Us with your requirements and to schedule a live demonstration. Travel 2.0 | Strategy is an official value-added partner and solutions provider of SpeakSoft.Travel's voice-enabled automation.
